Customer Service, Wait Time, Quality, Other
Our meeting with the Respirator Therapist 8/26/20 Neema Poustforoush was very good. The time he took to try different masks for my ASV device helped me. During the fitting Neema found out the i was using a man's large head straps for my F20. He suggested changing the head straps and try the new F20 with memory foam. I used the new mask last night and got the best sleep on years without any air leaks. I thought we would just try the F30 without a visit with the Respiratory Therapist, i was completely wrong. My suggestion to the company is making it mandatory that new patients must see your Respiratory Therapist for a proper mask fitting before any supplies needs are filled. Neema Poustforoush is the best Respiratory Therapist I've ever meet.