Rant and Rave Blog
Customer Service, Wait Time, Quality, Other
Our meeting with the Respirator Therapist 8/26/20 Neema Poustforoush was very good. The time he took to try different masks for my ASV device helped me. During the fitting Neema found out the i was using a man's large head straps for my F20.
He suggested changing the head straps and try the new F20 with memory foam.
I used the new mask last night and got the best sleep on years without any air leaks.
I thought we would just try the F30 without a visit with the Respiratory Therapist, i was completely wrong.
My suggestion to the company is making it mandatory that new patients must see your Respiratory Therapist for a proper mask fitting before any supplies needs are filled.
Neema Poustforoush is the best Respiratory Therapist I've ever meet.
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